Martin Wetzels
Professor
Main contributions
Journal of Retailing (2022), Journal of Service Research (2022), International Journal of Operations & Production Management (2021), Journal of Consumer Research (2014 ; 2017 ; 2019), Journal of Marketing (2013 ; 2018), MIS Quarterly (2009 ; 2014), Journal of Operations Management (2014), Long Range Planning (2012), Information & Management (2007)
Bio
Publications of Martin Wetzels
Evoking trust in smart voice assistants
Journal of Service Management, August 2025
How Topic Modeling Can Spur Innovation Management
Journal of Product Innovation Management, June 2025
Share of time in omnichannel retailing: Definition and measurement
Journal of Retailing, Volume 101, June 2025, Pages 279 - 297
How do omnichannel customer experiences affect customer engagement? Theory and empirical validation
Journal of Business Research, Volume 189, February 2025
A New Era of Technology-Infused Retailing
Journal of Business Research, Volume 188, February 2025
Derniers articles EDHEC Vox
Martin Wetzels: “In Marketing research, analysis of images and video represents the next frontier for deeper insights”
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Martin Wetzels , Professor
Navigating the Digital Landscape: The Power and Perils of Online Reviews
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Arne De Keyser , Professor
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Ivan Gordeliy , Assistant Professor
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Martin Wetzels , Professor